Last Updated: 16/04/2026

This Privacy Policy explains how Kengah Media Limited (“we,” “us,” or “our”) collects, uses, and protects your personal data in accordance with the Data Protection Act, 2019 of Kenya.

1. Data Collection and Purpose

   We collect personal data directly from you when you interact with our website. This data is processed for explicit, specified, and legitimate purposes related to our e-commerce services.

   • Registration & Orders: We collect your name, identification number, and contact details to process orders and manage your account.
   • Payment Information: We process payment details through secure third-party processors to complete transactions.
   • Communication: We use your information to provide updates on your orders and, with your consent, for direct marketing.
2. Principles of Data Protection

   We are committed to the following principles:

   • Lawfulness and Transparency: Your data is processed fairly and in a transparent manner.
   • Data Minimisation: We only collect data that is adequate, relevant, and limited to what is necessary for our services.
   • Accuracy: We take reasonable steps to ensure your data is accurate and kept up to date.
   • Storage Limitation: We keep your data only for as long as is necessary to fulfill the purposes for which it was collected.
3. Your Rights as a Data Subject

   Under the Data Protection Act, you have the following rights:

   • Right to be Informed: To know how your personal data will be used.
   • Right of Access: To access the personal data we hold about you.
   • Right to Object: To object to the processing of all or part of your data.
   • Right to Rectification and Erasure: To request the correction or deletion of false or misleading data.
   • Right to Portability: To receive your personal data in a structured, commonly used, and machine-readable format.
4. Consent

   By using our services, you provide express, unequivocal, and informed consent for the processing of your data as described. You may withdraw your consent at any time, though this may limit your ability to use certain features of the website.

5. Sensitive Personal Data

   We do not typically collect sensitive personal data (e.g., health status, ethnic origin, or family details) unless strictly necessary for a specific service, in which case we will obtain your explicit consent.

6. Data Security

   We have implemented appropriate technical and organizational measures to prevent the loss, unauthorized access, or accidental destruction of your personal data. In the event of a data breach, we will notify the Data Commissioner and you as required by law.

7. Cross-Border Transfers

   Your data will not be transferred outside Kenya unless there is proof of adequate data protection safeguards or we have obtained your explicit consent.

8. Contact Information

   If you have any questions about this policy or wish to exercise your rights, please contact our Data Protection Officer:

   • Email: hello@kengahmedia.com